PC Repair Tracker

[s6connect]

Generating a 403 error for some reason. Using the standard out-of-the-box setup with just the Store Hash token configured in the URL.

[arnoud]

The reply your server is giving is: 403 Forbidden - You don't have permission to access /pcrt/repair/scancircle2pcrt.php
on this server. (Apache/2.4.23 (Unix) Server at *** Port 80)

That's strange because I can access it using a browser and the interface configuration is okay. Maybe your server blocks post requests and/or access by cURL? I wil send you an e-mail. Let's continue this discussion by e-mail and I will post the final result here once we get it solved.

[futuretechnologies]

Hi

I have setup the pcrt intergration, however partner scan's are not linking to the work order, I get an error at the bottom of the email "Connection refused (7)"

[arnoud]

It looks like your server is refusing the cURL connection. Have you checked your firewall logs? Maybe it is because of the port that you specified. I also noticed that you are not using https (should not be a problem). I have sent you an email. Let's see if we can solve this one together.

[futuretechnologies]

Thanks for Getting me going earlier on Arnoud, it's working perfectly now, however the partner scan doesn't seem to add office keys, do I just need to add a field within PCRT for this?

[arnoud]

Sorry, I wasn't notified of you new message (I'll check that). ScanCircle currently only retrieves the Windows product key (not the Office key).

[arnoud]

Turns out that the anti-spam mechanism in the new hosting system blocked these email notifications. This has now been solved so all subscribers should be notified again.

[arnoud]

Updated for release 2.8: new Notifications user interface and added the pre and post user hooks.