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ScanCircle
PC Repair Tracker - Printable Version

+- ScanCircle (https://www.scancircle.com/forum)
+-- Forum: Reference (https://www.scancircle.com/forum/forumdisplay.php?fid=3)
+--- Forum: Integration (https://www.scancircle.com/forum/forumdisplay.php?fid=24)
+--- Thread: PC Repair Tracker (/showthread.php?tid=131)

Pages: 1 2

RE: Integration with PC Repair Tracker - s6connect - 29-07-2016

Generating a 403 error for some reason. Using the standard out-of-the-box setup with just the Store Hash token configured in the URL.

RE: Integration with PC Repair Tracker - arnoud - 29-07-2016

The reply your server is giving is: 403 Forbidden - You don't have permission to access /pcrt/repair/scancircle2pcrt.php
on this server. (Apache/2.4.23 (Unix) Server at *** Port 80)

That's strange because I can access it using a browser and the interface configuration is okay. Maybe your server blocks post requests and/or access by cURL? I wil send you an e-mail. Let's continue this discussion by e-mail and I will post the final result here once we get it solved.

RE: PC Repair Tracker - futuretechnologies - 17-02-2020

Hi

I have setup the pcrt intergration, however partner scan's are not linking to the work order, I get an error at the bottom of the email "Connection refused (7)"

RE: PC Repair Tracker - arnoud - 17-02-2020

It looks like your server is refusing the cURL connection. Have you checked your firewall logs? Maybe it is because of the port that you specified. I also noticed that you are not using https (should not be a problem). I have sent you an email. Let's see if we can solve this one together.

RE: PC Repair Tracker - futuretechnologies - 28-03-2020

Thanks for Getting me going earlier on Arnoud, it's working perfectly now, however the partner scan doesn't seem to add office keys, do I just need to add a field within PCRT for this?

RE: PC Repair Tracker - arnoud - 09-04-2020

Sorry, I wasn't notified of you new message (I'll check that). ScanCircle currently only retrieves the Windows product key (not the Office key).

RE: PC Repair Tracker - arnoud - 14-04-2020

Turns out that the anti-spam mechanism in the new hosting system blocked these email notifications. This has now been solved so all subscribers should be notified again.

RE: PC Repair Tracker - arnoud - 28-12-2023

Updated for release 2.8: new Notifications user interface and added the pre and post user hooks.