If you have a Windows computer with a working internet connection, you can help us solve any computer problems more quickly by performing our ScanCircle computer diagnosis. This scan will analyse your computer in only 10-15 seconds. Nothing will be installed or changed on your computer and no personal data is retrieved. The scan results will be added to your ticket so that we can help you in the best possible way.
If you cannot perform the scan then we will do so when we start to repair your computer.